Hearing aid care
Hearing Aid Adjustments in Westchester: Why In-Person Visits Matter
We adjust hearing aids in person in Harrison and Somers. Learn why regular visits matter, what happens at one, and what you can do by phone or email.
Read time: 4 min read
We make hearing aid adjustments in person, at our Harrison and Somers offices. We do not offer remote or virtual adjustments. Some people search for them, so we want to be clear. This page explains why we prefer in-person visits, how often we suggest them, and what you can do by phone or email between visits.
A hearing aid adjustment changes how your devices sound. It also checks that they still fit well and still match your hearing. Most people need a few adjustments in the first months. Many need more as their hearing or their daily life changes.
“We make hearing aid adjustments in person. Here is why, and what you can do between visits.”
What a hearing aid adjustment is
Your audiologist programs hearing aids from your hearing test. After you wear them in real rooms, you learn what works. Voices may sound sharp. Your own voice may sound boomy. A restaurant may still be hard. An adjustment changes the settings to match what you tell us. The National Institute on Deafness and Other Communication Disorders (NIDCD) advises working with your audiologist until you are comfortable and satisfied. The American Speech-Language-Hearing Association (ASHA) says your audiologist makes the adjustments you need.
Why we adjust in person
In the office, your audiologist can do things that a phone call cannot. We look in your ears, because wax or a loose dome can cause problems that look like settings problems. We check how the device sits in your ear. We can measure what the hearing aid delivers at your eardrum with real-ear measurement, and we can repeat your hearing test if your hearing may have changed. We also hear how you do in conversation in the room. Then we make a change and check it with you while you are there. Some providers offer remote adjustment. We do not. We see our patients over time, and we prefer to see you in person.
How often to come in
We prefer to see patients a few times a year. These visits check your progress and make adjustments. Your audiologist sets the schedule with you, and it can change as your needs change. New wearers usually come in more often at the start. Our page on follow-up visits for new hearing aids explains what to expect in the first months.
What you can do by phone or email
If you are an existing patient and something is wrong, call or email us. Our team will try to troubleshoot with you by phone or email. For example, we can talk you through cleaning, changing a dome or wax guard, checking the charger, or restarting the pairing with your phone. If the problem needs a change to the settings or a closer look, we will book you in. Our pages on why hearing aids whistle and on the difference between a tune-up and a repair can help you before you call.
What to bring and what to write down
Bring both hearing aids, even if only one has a problem. Bring the charger and cable, spare domes and filters, and your phone if you use the app. Keep a short list of times when you did not hear well. Note the place, the time of day and what you were trying to hear. This list helps us adjust to your real life, not only to what we can test in a quiet room. If you bought your hearing aids somewhere else, call us with the make and model first. Some brands limit who can program them, so we tell you what we can do before you drive over.
When not to wait
A hearing aid adjustment does not fix every problem. Do not wait for your next visit if you have sudden hearing loss, severe dizziness, ear pain, or drainage from the ear. Contact a doctor promptly. If your hearing has changed gradually, book a hearing test. Your settings may need to match a new result. Call our Harrison office at (914) 949-0034 or our Somers office at (914) 556-6720 to book.
Common questions
Do you offer remote hearing aid adjustments?
No. We make adjustments in person at our Harrison and Somers offices. Existing patients can call or email us about a problem, and our team will troubleshoot by phone or email.
How often should I have my hearing aids adjusted?
We prefer to see patients a few times a year to check progress and make adjustments. New wearers usually come in more often at first. Your audiologist will set a plan with you.
My hearing aids sound different today. Should I come in?
First check the simple causes: a clean dome and wax guard, a full charge, and the right program. If the sound is still wrong, call us. Do not wait if the change in your hearing was sudden.
Can you adjust hearing aids I bought somewhere else?
Often, but it depends on the brand, the model and the fitting software. Call us with the make and model before you book.
Is an adjustment included in the price of hearing aids?
Ask us what your quote includes before you buy. Our cost guide lists the questions to ask about follow-up visits, adjustments and warranty.
