Harrison550 Mamaroneck Ave, Suite 407 (4th floor)(914) 949-0034
Somers325 NY 100(914) 556-6720
New-patient support
Taking over care of hearing aids bought elsewhere, when the brand and software allow it.
Adoption Plan
You bought hearing aids somewhere else and now you need someone here. People moved, the clinic closed, the online seller has no clinic, or the follow-up they were promised never materialized.
An adoption plan is this practice taking over care of devices it did not sell, where the brand, the model, and the fitting software allow. Call with the make, model, and rough age before you book, because that is what decides whether we can help.
Step 1
You call with brand, model, and approximate age, and we check serviceability before you come in.
Step 2
We review your hearing history and what is not working now.
Step 3
The devices are inspected and cleaned, and we check whether the physical fit is still right.
Step 4
Where we hold the manufacturer's software, we check the settings against your hearing rather than trusting the previous programming.
Step 5
We tell you what the practice can support, and where a manufacturer repair or a replacement is the honest answer.
Hearing aids need somebody to adjust them, and devices with nobody behind them end up in a drawer. There is a real limit worth knowing: some brands lock their fitting software to their own channel, and goodwill does not get around that. Better to hear it on the phone than after the drive.
Before you schedule
The most productive hearing-care visits start with specific examples. Bring the moments where listening breaks down, the devices or apps you already use, and the questions you want answered.
You like the hearing aids but have nobody local to adjust them. The settings have not been touched since the day you got them.
You call with brand, model, and approximate age, and we check serviceability before you come in.
Hearing aids need somebody to adjust them, and devices with nobody behind them end up in a drawer. There is a real limit worth knowing: some brands lock their fitting software to their own channel, and goodwill does not get around that. Better to hear it on the phone than after the drive.
Often, but not always. It depends on the brand, the model, and whether we hold the manufacturer's fitting software. Call with those details first.
We say so, and explain what is left: manufacturer repair, replacement parts, or a conversation about newer devices.
Contact the office for current fees and what is included. Pricing is not published on this site, and a page is a bad place to quote it.
It depends entirely on the model and the software behind it. Some are supportable here, some are locked to the seller. The phone call takes two minutes.
Product information is educational. For personalized hearing aid recommendations, schedule an appointment with Audiology Associates of Westchester.