Who This Helps
- People whose ear has gone blocked and muffled
- Hearing aid wearers whose devices clog again and again
- Patients whose hearing test could not be completed because of wax
Harrison550 Mamaroneck Ave, Suite 407 (4th floor)(914) 949-0034
Somers325 NY 100(914) 556-6720
Ear health
Cerumen management when wax is blocking hearing, a hearing test, or a hearing aid.

Earwax Removal
Wax is normal and most ears clear it on their own. It matters when it blocks the canal, clogs a hearing aid, or stops a hearing test from being accurate.
We look first. If the canal is blocked and it is safe to clear, cerumen management is done in the office. If what we see is a perforation, an infection, drainage, or an ear that has had surgery, you go to a physician instead.
Step 1
We look into the canal before anything is touched.
Step 2
If the wax is safe to remove, it is removed here and the eardrum is checked afterwards.
Step 3
If it is not safe, or something else is going on, you leave with a referral rather than a procedure.
A fully blocked canal can drop hearing enough to be mistaken for hearing loss, and wax under a receiver makes a working hearing aid sound broken. Keep cotton swabs out of the canal: they push wax deeper.
Before you schedule
The most productive hearing-care visits start with specific examples. Bring the moments where listening breaks down, the devices or apps you already use, and the questions you want answered.
One ear feels plugged and everything through it sounds dull. Your hearing aid sounds weak within days of being cleaned.
We look into the canal before anything is touched.
A fully blocked canal can drop hearing enough to be mistaken for hearing loss, and wax under a receiver makes a working hearing aid sound broken. Keep cotton swabs out of the canal: they push wax deeper.
Yes. Wax clogs filters, receivers, domes, and earmolds, and the device goes weak or distorted.
No. If the ear is not safe to work in, or the picture suggests infection, perforation, or a surgical history, the right answer is a physician rather than a suction tip.
Ask before you do. What softens wax in a healthy ear is the wrong thing for an ear with a perforation, which is one reason we look before anything else.
Product information is educational. For personalized hearing aid recommendations, schedule an appointment with Audiology Associates of Westchester.